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FAQ
Quick answers
How do I log in to cPanel?
Open the cPanel link in your welcome email, or log in to the client area → Services → your hosting → Login to cPanel.
How do I pay my invoice with bKash?
Open the invoice in the client area, choose bKash and follow the instructions on the invoice. See our bKash guide for the full steps.
My website shows the old server after changing nameservers
That's DNS propagation — it can take up to 24–48 hours. Check it with the free DNS Checker.
How do I get a free SSL certificate?
SSL is free on every plan and installed automatically by AutoSSL. See the SSL guide if the padlock is missing.
Can I get a refund?
Shared hosting plans have a 7-day money-back guarantee. See the refund policy for details.
